Travelers
For questions about a retreat, an activity, a booking, a payment or anything before you leave.
Guide voyageur
Contact Unplugg
A question about a retreat, an activity, a booking, a payment or a partnership? Our team helps you find the right answer.
Choose your profile
Organizers
You organize retreats, activities or expeditions and want to join Unplugg or manage your offers.
I am an organizerAmbassadors
You are a content creator, coach, media or community and would like to recommend Unplugg.
Ambassador programPartnerships
For agency, DMC, corporate, venue, brand, transport, media or business partnership collaborations.
Press
For media requests, interviews, press releases or information on Unplugg.
Technical problem
A bug, a payment error, a connection problem or a page that doesn't work?
Send us your request
Choose the most suitable type of request so that we can respond to you more efficiently.
Frequently asked questions
Can I book directly on Unplugg?
Some offers can be booked directly on Unplugg when online booking is available. Other experiences may still require prior request or validation.
How do I become a partner?
Organizers can join Unplugg from the Become a Partner page and submit their information. Our team then checks the necessary elements before publication.
I want to cancel or change a booking. What should I do?
Contact us with your booking reference, the relevant date and the name of the experience. Cancellation or change terms may vary by offer and organizer.
I am a content creator. How to join the ambassador program?
Visit the Ambassador Program page and submit your application online to discover the conditions and opportunities.
Are flights and transfers always included?
No. Flights, transfers or additional services are only offered when available and clearly indicated on the relevant sheet.
Do you organize wellness experiences?
Join Unplugg and showcase your retreats, activities or expeditions to an audience looking to truly unplug.